The Utility Billing System has comprehensive functionality that automates routine billing tasks to speed your processing and improve revenue collection while offering many advanced features of systems costing much more. Utility Billing provides work order and field service management, support for automatic meter readers (AMR), and provides meter, route and installation management, all of which increase the organization’s effectiveness and provide a real value in total cost of ownership.  UB also provides services your customers want, including bank drafts (ACH), credit/debit card processing and a web interface to support customer self-service functionality.  The customer service functionality of Utility Billing is also exceptional.  From a single screen, access is provided to premise information, current and previous customer history, service listings, invoice and payment history, service order history, open invoices, aging, billing and consumption graphs.  This kind of information will speed customer inquiries, improve service and empower your customer service team.